Car accidents range from minor ‘fender benders’ to the extremely serious, and being involved in
an accident of any severity is an unpleasant and unwelcome experience. However, how you
respond to them can make a huge difference on the emotional and financial impact they will have
on you and others involved.
This brief article is aimed to provide some guidance into what you should, and often more
importantly, shouldn’t say to your insurance agent or company after the unfortunate situation of
having been involved in a car accident. Before getting into some specific things you should and
shouldn’t say, the following are a couple important, general considerations to keep in mind:
DO NOT LIE
We have all heard the phrase, “honesty is the best policy.” This is especially true when dealing
with legal and often contentious situations, such as dealing with insurance companies and issues
such as liability, or fault. Plus, nobody would like to be charged with fraud!
Insurance Companies are very skilled at what they do, and they often have different
objectives than you do.
Insurance companies know what questions to ask and how to ask them in order to elicit certain
answers. How you answer their questions can have an impact on the coverage your insurance
company provides and even your future premiums. Further, while insurance companies often
wish to get claims taken care of quickly and at a low cost to them, you desire to be treated with
the time and consideration you deserve, with the ultimate goal of obtaining the compensation
you deserve.
With those considerations in mind, it is easy to see why it is often best to seek a legal
representative, such as can be provided at Rankin & Rankin Law Firm, with the experience to
guide you through the process following an auto accident, and even communicate on your behalf.
What You Should Say
You should report the accident to your insurance company. This reporting should simply include
the basics of the accident. Importantly, you should just stick to the facts! Don’t give your
personal opinions or get sidetracked by engaging in ‘small talk.’ Your report of the accident
should include such basic details as:
- Date and time of the accident
- Location of the accident
- Direction of travel of the vehicles involved
- Weather and/or traffic conditions
Also, it is important to relay information about the other party/parties involved. As many details
about the other party you can possibly obtain will be of great assistance moving forward with
any potential claim for property damage and/or bodily injury. For example, helpful information
to obtain and communicate to your insurance company includes:
- Other driver’s name
- Information from a driver’s license, such as driver’s license number and address
- Telephone numbers
- License plate numbers
- Insurance information (provider, policy number, etc.)
- Vehicle information (make, model, color, etc.)
- Which law enforcement agency responded to the scene
What You Shouldn’t Say
Anything . . . at least immediately after the accident
Car accidents are often very disorienting, confusing, and upsetting ordeals. As such, discussing
the accident with your insurance company immediately after the fact is not in your best interest.
First, you should make sure that everyone is O.K. and seek any appropriate medical treatment.
Confess fault or offer unnecessary apologies
Again, it is important not to lie. The better approach when asked about the accident is to simply
describe the accident in matter of fact terms without including personal opinions and avoiding
saying too much.
State that you are uninjured
Many injuries are not immediately noticeable or readily apparent. For example, some types of
injuries may not manifest themselves or be observable until days later (such as with bruising
and/or aches).
Contact Us Today!
If you find yourself in the unfortunate position of having been involved in an automobile
accident, you should contact us at Rankin & Rankin as soon as possible so that we can put our
knowledge and experience in this area to work for you. Schedule your FREE CASE
EVALUATION by calling 843-248- 2405 or by filling out the form below.
Rankin and Rankin Law Firm is located in Conway, South Carolina and serves the entire
Lowcountry area including Horry County, Myrtle Beach, Georgetown, Charleston, and Hilton
Head, SC.
